Support Plan Details
Support Plan Summary Plan → Standard Premier Signature Pricing → Included in Axsy licence fees 30% of net Axsy licence fees Contact Axsy for pri...
Thu, 23 Feb, 2023 at 4:48 PM
Availability: All Support Plans Axsy will setup a portal, incorporating your branding where you can: Access Axsy’s knowledge base content Raise and re...
Thu, 23 Feb, 2023 at 4:41 PM
Support terms are identifiable throughout this article by the use of first letter capitals, please see the list of terms available in this article. Sup...
Thu, 23 Feb, 2023 at 4:13 PM
Initial Org Setup Availabilty: All Support Plans The fastest way to get you started with Axsy’s products is to arrange a session so that the Axsy team c...
Thu, 23 Feb, 2023 at 3:32 PM
Response Times Operational (live) Support Services Support for Axsy GA Products used for business purposes. Response Times Support Plan Standard...
Thu, 4 Apr, 2024 at 12:29 PM
Definitions Support definitions used elsewhere in this section are listed below. Level 1 Support means the support service provided by You for Your end-u...
Thu, 4 Apr, 2024 at 1:00 PM
When you report an issue to Axsy, please provide as much of the following information that is relevant to your issue to enable us to assist you further. ...
Thu, 4 Apr, 2024 at 12:58 PM
Issues reported by users of the Axsy Mobile App in the field can be due to multiple reasons: User error Incorrect Salesforce configuration and settings ...
Wed, 22 Feb, 2023 at 8:40 PM