Email Reports settings can be found under org-level settings and utilities, and can be accessed from the gear icon in the Axsy Config Tool.
Email Reports
You can setup the sending of email reports to nominated email recipients. The data contained in the reports contains statistical and diagnostic information only. You may send a test report to review a sample report.
Once email reports have been enabled, it is possible to configure email lists for up to four different frequencies by clicking "Add Email List". The frequency options available are:
- Daily
- Weekly
- Bi-Weekly
- Monthly
Figure 1 - Add Email List
After adding email lists, email recipients can be added via the "Add Email" button. Any user in the org can be added as a recipient, as well as external emails.
Figure 2 - Add Email Recipients
Test email reports can be sent to the selected email list by clicking "Send Test Report" as highlighted in Figure 2.
PRODUCTION ORGS RECOMMENDATION: Once your production org is live you should setup the emailing of the diagnostic reports to Axsy as follows: Enable Email Reports - enabled Email Frequency - Monthly Email Address - Contact Axsy for the email address that is specific to your support portal. Sending reports to Axsy enables us to assist you in pro-active support activities. If we detect a problem or a potential problem we will contact you to assist you further.