Available in: Axsy Field Service, Axsy Public Sector, Axsy Retail Execution
During an attempted upgrade of your Axsy Field Service managed package you receive an email error message similar to the one below that shows the upgrade has failed.
This error message indicates a low level system error has occurred which the managed package installation process is unable to overcome.
You can force the installation to complete by creating a temporary Account record called either:
- Axsy Skip FS PostInstall – For Axsy Field Service
- Axsy Skip PS PostInstall – For Axsy Public Sector
- Axsy Skip RE PostInstall – For Axsy Retail Exeuction
Then performing the installation again. This should allow you to complete the managed package installation.