Axsy is committed to protecting the data of users of Axsy software and services. In doing so, Axsy ensures that its data protection measures are consistent with the latest data protection legislation, including the General Data Protection Regulation.
The purpose of this data privacy notice and / or any updates to this data privacy notice is to make you aware of the personal information that will be used by the Axsy Public Sector mobile app and / or any updates to such software provided by Axsy (the Software). We encourage you to read the information below carefully.
2. Information Used by the Axsy Software
To use the Software, the Software will require personal information provided by you for authentication purposes. This information will consist of a username and password (Authentication Data).
The originating source, controller and processor of your Authentication Data is salesforce.com (SFDC). If you want to change your Authentication Data, you or your administrator must do so within the underlying SFDC service. You cannot change your Authentication Data within the Software, nor can Axsy do this for you.
During your use of the Software you may view and collect information relating to your customers, including contact information, email address, telephone contact information and address information (Customer Data). This information could identify a corporate entity or an individual contact within such corporate entity.
Reference data relating to a visit with your customer may include personal information relating to the individual(s) performing the task, including the individual’s name, email address, telephone contact information and address information (Visitor Data).
Custom Fields Data
Custom fields created by you on the Salesforce Platform to capture additional information relating to your business and/or interactions with suppliers, customers or other parties may contain personal information.
In the event that you populate custom fields with sensitive personal information, e.g. data concerning health, genetic data, biometric data, data revealing racial or ethnic origin, data concerning a natural person’s sex life or sexual orientation, or other, you acknowledge that you have an obligation to obtain the data subject’s explicit consent to the processing of this sensitive personal data for a specific purpose. You understand that you may not process any sensitive personal information without obtaining a data subject’s explicit consent. You warrant that the data subject who’s sensitive personal data is being processed has given explicit consent that such data may be processed by you for the purposes using the functionalities of the Software.
Axsy is not a data controller or a data processor with regards to Authentication Data, Customer Data, Visitor Data or Custom Fields Data. Axsy has no access to or control over any of this data.
3. Use of Information
Your Authentication Data will be stored on the Salesforce Platform. Every time you log into the Software, your Authentication Data is validated with SFDC to enable you to use the Software. Your data will be protected by encryption techniques during the validation process between the Software and SFDC.
Your Customer Data, Visitor Data and Custom Fields Data (Public Sector Data) is stored on the Salesforce Platform. In order to enable you to use the services, Public Sector Data is temporarily synchronised to, stored in and displayed to you on your mobile device by the Software. Any changes made or new Public Sector Data captured by you are synchronised back to the Salesforce Platform. After you logout from the Software, the temporary storage of Public Sector Data in the Software is cleared.
The Public Sector Data will be protected by encryption techniques while it is used for the purposes described above. At no point in time does Axsy access, control, store (on an Axsy platform or system), or otherwise process the Public Sector Data.
4. Information Sharing
Axsy has no access to your data and will not disclose your information to any third party.
During the data synchronisation process the Public Sector Data is retrieved from and sent back to the Salesforce Platform by the Software.
5. Data Protection
The Software has security measures to help protect your data including: i) authenticated access; ii) encryption of Authentication Data, Customer Data, Visitor Data and Custom Fields Data while stored on your mobile device and during transmission to and from the Salesforce Platform; and iii) software timeouts.
You are responsible for protecting your Authentication Data and preventing access to the Software while your mobile device is unattended.
6. Who We Are
We are Axsy Marketing (UK) Limited, a private limited company incorporated and registered in England and Wales with company number 8579539. Our registered office is at 1 Doughty Street, London WC1N 2PH, United Kingdom.
7. Objecting to Data Processing
If at any time you object to the Software retrieving, temporarily storing, displaying to you or otherwise processing your data, you must uninstall the Software from all of your mobile devices.
PLEASE ACKNOWLEDGE THE RECEIPT OF THIS DATA PRIVACY NOTICE AND YOUR OBLIGATIONS RELATING TO THE PROCESSING OF SENSITIVE PERSONAL INFORMATION.